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What you get when you book with Off The Record

97% success rate across 500,000+ cases

Since 2015, OTR has handled over 500,000 cases with a 97% favorable outcome rate nationwide. That means the vast majority of clients who book with OTR walk away with a better result than the original charge.

By comparison, going to court yourself results in a favorable outcome about 50% of the time — essentially a coin toss. Hiring a lawyer on your own brings that number to about 75–80%. With OTR, it is 97%.

SmartMatch finds the right attorney for your case

When you book with OTR, you are not randomly assigned a lawyer. Our SmartMatch system uses over 10 years of case data to match you with the attorney most likely to win your specific case in your specific court.

The attorney you are matched with is always local, licensed, experienced, and vetted. They know your court and they handle cases like yours every day.

When you hire a lawyer on your own, you are locked in to that one attorney — whether or not they have a strong track record for your type of case in your assigned court. SmartMatch removes that guesswork.

Money-back guarantee

OTR pioneered the concept of a money-back guarantee for traffic tickets on a nationwide scale. If your eligible traffic ticket case does not end with a favorable outcome, you get a full refund of your legal fee.

This guarantee is unique in the industry. Most law firms do not offer anything like it. When you book with OTR, you know your money is protected.

You will be told whether your case is eligible for the guarantee at the time of booking.

Cancel anytime within 1 business day

Not sure you want to move forward? No problem. OTR's cancellation policy lets you cancel your case for a full refund within 1 full business day of booking — no questions asked.

This means you can book with confidence, ask your attorney questions, and still change your mind if it does not feel right.

Support from start to finish

We do not just match you with a lawyer and disappear. OTR's customer service team manages your case from the moment you book until it is resolved.

If you run into a problem with your attorney — slow communication, unanswered questions, or anything else — our team can step in, help resolve the issue, and get your case back on track. You always have someone in your corner.

OTR works with a large network of partner firms, and each firm sets its own fees. This creates healthy competition, which means OTR often offers the most competitive legal fee in any market we serve.

And if you find a lower fee for the same service somewhere else, we will price match it.

You can see your fee instantly by entering your case details in our booking wizard.

A modern app for managing your case

OTR is a tech company, not a law firm. When you book with OTR, you are represented by a real, local attorney — but you manage everything through our website or a modern app available on iOS and Android.

From your phone, you can:

  • Book your case and get an instant quote
  • Chat with your attorney
  • Upload documents and photos
  • Get real-time updates on your case status

No phone calls to a law office. No waiting on hold for an update. Everything is in one place, on your schedule.

Whether you get a traffic ticket at home, a speeding ticket on a road trip, or a more serious charge in another state, OTR handles it all. We operate in all 50 states and cover traffic tickets, DUIs, suspended licenses, drug charges, theft, and other misdemeanors.

You do not need to search for a different lawyer in every city. OTR is your one-stop shop for legal help, no matter where the charge happens.

Clear pricing and no surprises

With OTR, you see your legal fee before you book. There are no hidden costs or surprise bills. You know exactly what you are paying and what you are getting.

Your privacy is protected

Your case details and documents are shared only with your attorney and our support team as needed. We handle your information with care and keep it private.

Why OTR beats the alternatives

Here is a quick look at how your options compare:

  • Book with OTR 97% success rate, SmartMatch attorney matching, money-back guarantee, cancellation policy, competitive fees, app-based case management, and dedicated customer support.
  • Hire a lawyer on your own 75–80% success rate. You pick one attorney and hope for the best. No guarantee. No support team if things go sideways.
  • Go to court yourself About 50% success rate. No legal knowledge, no courtroom experience, and the outcome often depends on factors outside your control.
  • Do nothing The charge goes on your record. Your insurance may go up. Future tickets may carry harsher penalties. A small ticket today can cost much more over time.

Ready to get started?

Visit our booking wizard to enter your case details, get an instant quote, and see your region's success rate — all before you commit.